Working with adults (Module 9)

Who is Working with Adults for?
Working with Adults is aimed at Section Team Leads and Section Team members in Scouts. It aims to provide them with the knowledge and skills to communicate effectively with other adults and understand how teams work, including the different roles people play and how different personality types impact on teams.

By the end of this module you should be able to:
– Communicate effectively with other adults by:
– Selecting appropriate communication methods
– Identifying features of non–verbal communication
– Planning communications
– Demonstrating effective listening skills
– Describe the different roles that individual’s fulfil in teams
– Describe the typical stages of team development
– Identify different personality types that individual’s portray
– Identify their own preferred team role and typical personality type
– Describe 5 approaches to resolving conflict with other adults